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Privacy Policy

Privacy Policy

Accident Made Easy

At Accident Made Easy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use our services, or communicate with our clinic.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, schedule an appointment, complete forms, or communicate with our team, we may collect:

  • Full name

  • Phone number

  • Email address

  • Mailing address

  • Date of birth

  • Insurance information

  • Accident or injury-related information

  • Medical and treatment history relevant to your care

Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

  • Cookies and analytics data

2. How We Use Your Information

We use collected information to:

  • Provide medical and rehabilitation services

  • Schedule and manage appointments

  • Respond to inquiries and support requests

  • Communicate treatment updates

  • Improve website functionality and user experience

  • Maintain medical documentation and legal compliance

  • Coordinate with attorneys, insurance providers, and healthcare professionals when authorized

  • Process billing and settlement-based payment arrangements

3. Medical Information & HIPAA Compliance

As a healthcare provider, we understand the importance of protecting sensitive medical information. We maintain appropriate safeguards to help protect patient records and personal health information in accordance with applicable healthcare privacy laws and regulations.

Patient information is only accessed by authorized personnel and shared only when necessary for treatment, payment, healthcare operations, or legal authorization.

4. Cookies & Analytics

Our website may use cookies, tracking technologies, and analytics tools to improve website performance and user experience.

These tools may collect information about:

  • Pages visited

  • Time spent on the website

  • Device/browser information

  • Referral sources

Users can disable cookies through their browser settings; however, some website features may not function properly.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information only in the following situations:

  • With healthcare providers involved in your treatment

  • With attorneys or insurance companies upon authorization

  • With trusted service providers supporting our operations

  • When required by law, court order, or legal process

  • To protect the rights, safety, and security of our clinic, patients, or others

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, misuse, loss, or disclosure.

While we strive to use commercially acceptable security methods, no internet transmission or electronic storage system can be guaranteed 100% secure.

7. Telehealth Privacy

For telehealth appointments, we use secure communication platforms designed to help protect patient confidentiality and privacy. Patients are responsible for ensuring they access telehealth sessions from a secure and private environment whenever possible.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of external websites.

We encourage users to review the privacy policies of any third-party services they access.

9. Your Rights & Choices

Depending on applicable laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain personal data

  • Withdraw consent for specific communications

  • Request limitations on certain uses of your information

To make any privacy-related request, please contact us using the information below.

10. Children’s Privacy

Our services and website are not intended for children under the age of 13 without parental or guardian involvement. We do not knowingly collect personal information from children without appropriate consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised effective date.

12. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

Accident Made Easy

 

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